SIGN UP TO BECOME A MTN OPS PRO

The MTN OPS Pro Program is a membership program for qualified first responders, outdoor industry professionals, industry partners, to receive special pricing ranging from 20-40% off MSRP. Membership is by application, is not guaranteed and can be revoked at any time. If you are interested in applying, please sign in with an existing account to start the application or create a new account below.

FAQ's

If you have trouble logging in to your MTN OPS Pro account, please review the following questions before contacting us. If you still have trouble, a MTN OPS Pro staff can be reached at support@mtnops.com or via phone at 888-760-3393.

How do I become a PRO?

The MTN OPS Pro Program is a membership program for qualified pros and influencers specific to our brand and industry. Membership is by application only and all members need to reapply/requalify annually to continue membership and access. Membership is not guaranteed and can be revoked at any time.

What should I expect next, now that I have applied?

You will receive an email notification as soon as possible from our Pro Staff, informing you whether you’ve been approved or not. If you’ve been approved, you will receive your login credentials which will enable you to activate your discount immediately.

How do I log in to the pro website?

After your application is approved and you have received our “welcome letter”, log in to www.MTNOPS.com/Pro with your e-mail address and your personalized password. If you currently have a customer # you may change this into a personalized password by visiting the “account update” section after you are logged into the pro website.

Where can I find my login details?

Please utilize the “Lost Your Password?” function during Log in website. If you do not have success retrieving your details, please contact us at prosales@mtnops.com

How come I can't log into my account?

The most common reasons why you may not be able to log in:

Email: Make sure to use the original e-mail address you registered with us for your Pro Account. If you changed/updated your e-mail address after registering, you will need to use the more current e-mail address. Check for extra spaces before or after the e-mail address when it is entered, or copy/pasted.

Renewal: Your pro account must be annually renewed. If it has been some time since you’ve used your account, your account may have been expired and it’s time to renew. Begin by submitting a new application using your work e-mail address and following the instructions listed in your category.

IMPORTANT: E-mails from MTNOPS.com can be blocked by SPAM filters. Please make sure to add all MTNOPS.com emails to your “safe” list to receive account information, new MTN OPS product details and Pro promotions.

Can I purchase a gift for someone with my account?

Straight up, no. Your account is for your use only. Any purchasing of gifts will result in the immediate cancellation of your account. You will be notified if there are any promotions that would be an exception to this rule.

What is the MTN OPS product guarantee?

All MTN OPS product has a 30-day money back satisfaction guarantee. If you are unhappy with you product for whatever reason, please contact ProSales@MtnOps.com and let us resolve your concern.

DO NOT return Pro purchases to MTN OPS Retail Stores or MTN OPS Dealers. This is considered abuse of the Pro Purchase Program and will result in termination of Pro privileges.

I have comments to make about your product. Where may I send them?

We love to hear your feedback, good or bad. Submit reviews, pictures and/or video via our “reviews section” found on every product page. Also, feel free to contact our Pro program team with new product suggestions at prosales@mtnops.com

How do I know when to reapply?

When your account expires, we will send you an email to invite you to reapply.

Do you have a PRO warranty?

Please review our pro program guidelines and warranty. Your account may be terminated if any of them are violated:

Your pro account is for you and meant for you. Please do not purchase gifts or buy gear for others. You must make all purchases; your spouse (or anyone else) cannot place orders for you. Exceptions may apply if approved by the pro team. You cannot shop for, return or exchange products in a retail store as a pro. Please identify yourself as pro when in these locations to be courteous to store employees. Membership in this program should be considered a privilege and never a right or entitlement; this is a partnership of mutual respect.